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Privacy Policy

Privacy Policy

Last Updated: April 20, 2025

InsightAuto ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, www.insightauto.co.nz, and our vehicle buyer report services ("Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you must not use our Services.

1. Information We Collect

We collect the following types of information when you use our Services:

  • Personal Information: When you request a vehicle report, we collect your name, email address, phone number, and payment details to process your request and deliver the report.
  • Vehicle Information: We collect the vehicle plate number you provide to generate the report, which may be associated with additional vehicle data from third-party sources.
  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited, to improve our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your request and deliver the vehicle report you ordered.
  • To communicate with you regarding your report or any updates to our Services.
  • To improve our Services, including using your data to train our AI models and enhance the accuracy and functionality of our vehicle reports.
  • To analyze website usage and performance, ensuring a better user experience.
  • To comply with legal obligations, if required by law.

If you are not comfortable with your data being used to train our AI models or improve our Services, you should not use our Services.

3. Data Storage and Security

We store your personal information on secure Amazon Web Services (AWS) servers, which are designed to provide robust protection against unauthorized access. We take reasonable measures to safeguard your data, including encryption and access controls, to prevent loss, misuse, or unauthorized disclosure. However, despite our best efforts, we cannot guarantee the security of your data during transfer to our servers or while it is stored on our servers. Data breaches, cyber-attacks, or other unforeseen events may occur, and we are not liable for any data leaks or unauthorized access to your information.

4. No Liability for Data Breaches

By using our Services, you acknowledge that the transmission of data over the internet is inherently insecure, and we cannot guarantee the security of your information during transfer or storage. InsightAuto shall not be liable for any damages, losses, or consequences resulting from a data breach, unauthorized access, or loss of data, whether during transfer to our servers or while stored on AWS servers.

5. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With third-party service providers (e.g., payment processors, AWS) who assist us in delivering our Services, under strict confidentiality agreements.
  • If required by law, regulation, or legal process, such as in response to a court order or subpoena.
  • In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data, subject to legal obligations.
  • The right to object to certain uses of your data, such as for AI training (though this may require you to stop using our Services).

To exercise these rights, please contact us via the Contact Us page on our website. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, analyze usage, and improve our Services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the revised Privacy Policy.

12. Acceptance of This Policy

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, including the use of your data to train our AI models or improve our Services, you must not use InsightAuto or its Services.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please visit our Contact Us page on www.insightauto.co.nz.